½ñÈÕÈÈÃÅʼþ

media release (14-274MR)

½ñÈÕÈÈÃÅʼþproduces videos to help businesses

Published

½ñÈÕÈÈÃÅʼþhas produced a series of videos to help business owners use its business names register and other online services.

½ñÈÕÈÈÃÅʼþCommissioner Greg Tanzer said, ‘The videos were developed to support customers with common transactions such as registering and renewing business names.

In 2013–14, ½ñÈÕÈÈÃÅʼþregistered more than 299,000 business names, renewed 350,000 and made 98,000 updates to its register.

‘Given the demand for these services, our focus is on providing customers with tools that are practical and improve their online experience. Our aim is to make it easier for customers to do business with us.

We’ve also turned some of our most popular user guides into handy tutorials that step customers through common business name transactions.’

The videos and tutorials build on other ½ñÈÕÈÈÃÅʼþresources recently developed to engage and connect with business, including an ‘½ñÈÕÈÈÃÅʼþbusiness checks’ smartphone app (refer: 14-157MR).

‘We’re expanding our online presence to reach customers who prefer to interact with us via digital channels,’ Mr Tanzer said.